Introduction
Temu has quickly become one of the most popular online shopping platforms, offering unbeatable prices on everything from fashion and beauty to electronics and home goods. But like with any online marketplace, sometimes items don’t quite meet your expectations. That’s where Temu’s return process comes in.
One of the most important parts of making a successful return is obtaining the correct Temu return label. Without it, your package may not be accepted, and your refund could be delayed.
In this detailed 2025 guide, you’ll learn exactly how to get your Temu return label in just three simple steps. We’ll also cover what you need before starting, how to use your return label properly, how to track your return, and how to troubleshoot common issues.
What You’ll Need Before Getting Your Temu Return Label
Before you start the return process, make sure you have the following ready:
- Temu account access – You’ll need to log in through the app or website.
- Order number/details – Easily found in your “Orders” section.
- Return-eligible items – Not all items can be returned, so check Temu’s official return policy.
- Optional: Printer access – Some return methods require you to print the return label, while others allow QR code scanning.
Having these items prepared will make the process smoother and faster.
Step 1: Initiating Your Temu Return Request
Accessing Your Temu Orders
- Open the Temu app or visit the Temu website.
- Go to “Your Orders” under your account dashboard.
- Find the order you want to return and click “Return/Refund”.
Selecting Items to Return
- Check the box next to the item(s) you wish to return.
- Make sure the items are still within the return window (usually 90 days from purchase).
Choosing Your Return Reason
- Temu requires you to select a reason for your return.
- Options may include: “Wrong size,” “Damaged item,” “Not as described,” or “Changed my mind.”
- Selecting the correct reason helps Temu improve its service and ensures a smooth process.
Submitting Your Return Request
- After selecting items and reasons, click “Submit Return Request.”
- Temu will generate your return authorization and provide you with label options in the next step.
Step 2: Accessing Your Temu Return Label
Where to Find Your QR Code Return Label
- Once your return request is approved, Temu generates a QR code return label.
- You can find it in:
- The Temu app > Orders > Returns section
- Your email confirmation from Temu
- The Temu app > Orders > Returns section
This QR code can be scanned at drop-off locations, making it easy if you don’t have a printer.
How to Download Your Printable Return Label
- Temu also provides a printable PDF return label.
- Simply click “Download Return Label” in your return confirmation.
- Print it using any standard printer on plain white paper.
What If You Don’t Have a Printer? (Alternative Options)
- Use the QR code return option if available.
- Visit a partner shipping store that offers label printing services.
- Forward the PDF to a local print shop or friend with a printer.
Step 3: Using Your Temu Return Label Correctly
Printing Instructions for Return Labels
- Print your return label clearly and in full size.
- Do not resize or crop the label.
- Use black-and-white or color ink (both are acceptable).
Packaging Guidelines for Returns
- Place the item(s) securely in the original packaging if possible.
- Remove or cover old shipping labels.
- Seal the package tightly with strong tape.
- Attach the Temu return label to the outside of the package.
Dropping Off Your Return Package
- Take your package to the designated courier drop-off point (UPS, USPS, or others depending on your region).
- If using a QR code, show it to the staff, and they’ll print the label for you.
- Keep your receipt or tracking number for monitoring.
Tracking Your Temu Return Status
How to Check Return Progress
- Open the Temu app > Orders > Returns.
- Select your return request to view tracking details.
- You’ll see updates such as: “Package dropped off,” “In transit,” and “Delivered to warehouse.”
Typical Timeline for Temu Returns
- Drop-off to warehouse arrival: 3–7 business days
- Processing at warehouse: 2–5 business days
- Refund issued: Within 5–14 business days (depending on payment method)
When to Expect Your Refund
- Credit card refunds: 5–14 business days
- PayPal refunds: 2–5 business days
- Temu credit refunds: Usually instant once processed
Troubleshooting Common Temu Return Label Issues
Return Label Not Showing in App
- Refresh the app or log out and back in.
- Check your email confirmation for the label link.
- If still missing, contact Temu Customer Support.
QR Code Scanning Problems
- Ensure your phone screen brightness is high.
- Clean your screen for better scanning.
- If still not working, use the printable label option.
Lost or Damaged Return Labels
- Re-download your label from your account.
- Request a new one through customer support.
Multiple Items Return Questions
- You can usually place multiple items from the same order in one package.
- For items from different orders, generate separate return labels.
Frequently Asked Questions
Where is my Temu return label?
Your return label will be available in your Temu app under Orders > Returns, and a copy will also be sent to your email after your return request is approved.
How do I return items ordered from Temu?
Log in to your Temu account, go to Orders, select the item(s) you want to return, provide a return reason, and submit your request. Temu will then provide a return label or QR code.
Can I return Temu items without a label?
No, you’ll need either a QR code or a printable return label. Without one, the courier cannot process your package.
How long does Temu take to process returns?
The entire return process usually takes 7–21 business days, depending on shipping times and payment method.
Conclusion
Returning items to Temu doesn’t have to be complicated. By following these three simple steps—initiating your return request, accessing your return label, and using it correctly—you can ensure a smooth and hassle-free experience.
Always double-check Temu’s return policy, track your package, and keep your receipts until your refund is processed. With this 2025 guide, you now know exactly how to get your Temu return label and complete your return without stress. For more tech tips and app reviews, check out Fletchapp.com to stay ahead in the world of technology!Follow us on Instagram and Twitter/X!
