Introduction:
First Advantage is an amazing platform. It offers several services like background check and screening etc to different firms. Now if you are going through the background check process of First Advantage, then you may come across the term “Disabled”. This term can be confusing for you for the first time. It can be more confusing if you don’t know what it actually shows about your background check status. It is very important for you if you are going through the First Advantage verifications.
Don’t you know what “Disabled” means on your First Advantage background check?. You need not to worry. In this article, I will be giving you all the details about the “Disabled” term of the First Advantage. I will also be telling you in detail what actions you can take if you have this status on your background check. Then what are you waiting for?. Let’s start the discussion!.
What is First Advantage?.
First Advantage is a very famous global company. This company offers background checks and screening services. They offer these services to different businesses, landlords and organizations. First Advantage helps employers to verify the backgrounds of their potential employees. They do it by checking their employees’ criminal records and employment history. First Advantage also checks their education, credit and other important information.
First Advantage is very famous among employers. They hire their services to make sure that the candidates they are selecting are meeting their needs and standards. Their background check service is well known for its fairness and transparency. And the results they provide are trustworthy. So you can use it to make great and informed hiring decisions without worrying.
What Does “Disabled” Mean on First Advantage?.
If you see the term “Disabled” on your First Advantage background check, then it does not mean that you have any physical disability. Instead of it, this thing means that your background check process has been paused or stopped for some reason. You can have a “Disabled” status due to different reasons. Some of these reasons include:
Incomplete Information:
The First Advantage will show your status as “Disabled” if some of your information is missing or is incomplete. And due to this incomplete information, they will stop or pause your background check procedure. Now you will have to provide your complete information. And they will solve your issue.
Verification Issues:
Sometimes, First Advantage can have issues with verifying your certain details. These details can be your employment history or education. So when they can’t verify it, then your background check status will convert to “Disabled”. But it will change when they fix your issue.
Technical Problems:
Sometimes, technical difficulties or errors can happen in the system. And these errors can make the system mark your background check as “Disabled”. It can be due to a glitch in the platform or any other connectivity issue. Once they solve your issue, then your status will be back to normal.
Manual Review Required:
In some cases, the background check may need some manual reviews. Now if the system conveys the report for your further inspection, then it will change your status to “Disabled” for some time. At that time, a human reviewer will investigate the issue. And once it is done, they will clear your status.
So your “Disabled” status does not mean that there is a problem or issues with your background check. It actually shows what action is needed to move your process forward. And once that process completes, the “Disabled” term vanishes.
What to Do if Your Background Check is Marked as “Disabled”?.
Now what can you do if you have the “Disabled” status in your background check?. If you see this term on your background check report, then don’t panic. In that situation, you can do the following things:
Contact First Advantage:
The first thing you should do is to reach out to the First Advantage directly. They will provide you with more information about your background check. They will also tell you why your background check is “Disabled”?. They will direct you about the steps you need to follow to solve your issue. You should provide them with any additional information they need. And they will solve your issue in the first go.
Follow Up with Your Employer or Landlord:
You can contact your employer or landlord too in such situations. It will be more beneficial especially if your background check is part of a job application or rental agreement. You should contact your employer or landlord and let them know about the situation. They will provide you some additional guidance. And that information will help you in boosting up the process.
Review Your Application:
You should double check your information too. You should make sure that all information you provided is accurate. They should be complete too. And if there are any errors in them, then you should correct them. And it will solve your “Disabled” status.
Be Patient:
Sometimes, resolving the “Disabled” status issue can take more time. It will take more time especially if it needs manual verification or legal reviews. So you should be very patient. Moreover you should be in contact with First Advantage. It is very important to make sure that your process is moving forward in a seamless manner.
How Long Does It Take to Resolve a “Disabled” Status?.
The time to resolve your “Disabled” status on First Advantage can vary. It is because this thing will depend on your underlying issue. A raw estimate of the time frame for different issue includes:
Incomplete Information:
You need not to panic if First Advantage pauses your background check due to missing information. It is because they will solve it within a few days. This thing depends on how fast you provide them the necessary details too.
Verification Issues:
If your “Disabled” status is due to verification problems, then it can take a few weeks too. This thing will depend on the complexity of your check. If it is less complex, then they will fix it in a few days. And if it is more complex, then you should make up your mind for weeks.
Technical Problems:
Technical issues are not a big deal at all. The first Advantage team solves these issues within a few hours. Some issues can go up to a couple days if they are too severe. But it is very rare.
Manual Review:
If your background check needs manual review, then it could take several days. It can even take weeks to complete. This thing depends on the volume of checks that they need to review.
Preventing a “Disabled” Status in the Future:
Do you want to avoid your background check marked as “Disabled” in the future?. If yes, then you can go with the following tips:
Provide Accurate Information:
You should try to provide accurate information to the First Advantage. You should double check all the details you submit during your application process. You should make sure that your personal information and employment history is correct. You should also ensure that your references and other documents are accurate and up-to-date.
Follow Up:
When you submit your background check, then you should follow up with your employer or organization. This thing is important to make sure that everything is on track. This will help you in catching any issues at the earliest. It will prevent the delays too.
Be Responsive:
If First Advantage contacts you for more information, then you should respond promptly. If you delay it, then it will make your background check to be paused or marked as “Disabled”.
To Wrap Up:
First Advantage is a very useful platform for employers and landlords. It provides background check and screening services to them. Sometimes they mark your status as “Disabled”. But it has nothing to panic over. This is a temporary issue and it can be resolved if you follow the right steps. This thing only pauses or stops your background check processes. But it resumes as soon as you provide them with the accurate information. This term actually means that an action is needed to complete your process. So you should stay proactive. And you should make sure to provide all your accurate information to prevent any future delays.
FAQS:
Q: What is First Advantage?.
Ans:First Advantage is a platform that offers background checks and screening services to employers.
Q: What does the “Disable” term mean in the background check?.
Ans: The term means that your background check is paused or stopped. Now you will submit the additional information needed. And you will be good to go.
Ans: How much time does a technical issue take to resolve in First Advantage?.
Ans: To resolve a technical issue, a couple of hours are enough.
Q: What will happen if I provide inaccurate information to First Advantage?.
Ans: The First Advantage will mark your status as “Disabled”.
