How to track your Cash App card if lost?

Misplacing your Cash App card can send you into a panic, but there’s a handy trick. Instead of tracking its location, peek into your Cash App activity feed to spot where the card was used. If it turns out to be lost or stolen, it’s crucial to report it to the Cash App immediately. They will cancel the missing card, issue a new one, and allow you to freeze your account. This step effectively prevents any unauthorized access to your balance, keeping your funds secure. It’s a straightforward yet effective strategy from my own experience.

In this guide, I’ll guide you through the process of reporting a lost Cash App card, step by step. Additionally, I’ll offer tips for tracking your card, monitoring your Cash App balance, and tracking the newly issued card.

How should I report if my Cash App Card is lost?

Should your Cash App card go missing or get stolen, it’s crucial to report it straight away to the Cash App. Here’s how you can do it:

Step 1: Open the Cash App

If you find your Cash App card is lost or stolen, don’t worry. First, grab your phone and open the Cash App. It’s your gateway to securing your finances.

Step 2: Navigate to Cash Card Support

Next, tap on the Cash Card tab located at the bottom of your screen. Then, head to the top and select Cash Card Support. You’re on the right track to safeguarding your account.

Step 3: Report Your Cash Card

Here, you’ll see an option to Report your Cash Card. Whether it’s Card Stolen/Compromised or Card Missing, tap the appropriate choice. Follow the steps closely to notify Cash App about your situation.

Step 4: Secure Your Account

After you report the issue, Cash App will cancel your current card and issue a new one. But there’s more you can do. Freeze your account to prevent any misuse of your balance. It’s a crucial step to keep your funds safe until everything is sorted out.

After you’ve reported your card as either lost or stolen, Cash App will cancel your existing card and issue a replacement. Additionally, you’ll have the option to freeze your account, ensuring no unauthorized use of your Cash App balance.

Tips for Tracking Your Cash App Card

Keeping Your Cash App Card Secure

To keep your Cash App card safe, it’s smart to check your activity feed regularly. This way, you can quickly identify any unauthorized transactions. It feels reassuring to spot something off and act fast. Setting up notifications for all transactions means you’ll be notified every time your card is used. It’s like having a personal security guard for your finances.

Travel Smart

When you’re traveling, always let the Cash App know. It helps prevent your account from getting flagged for suspicious activity. I found this out the hard way on a trip last year. It’s a simple step but makes a huge difference in keeping your account running smoothly.

Use With Care

Be extra careful about where you use your card. ATMs and other sketchy places can be hotspots for compromising your card’s information. I always think twice before using my card in unfamiliar spots. Following these tips can help make sure your card stays safe and secure.

Adhering to these tips ensures that your Cash App card remains both safe and secure.

How to check Cash App balance at ATM

Unfortunately, you won’t be able to check your Cash App balance at an ATM. This is because Cash App is more of a mobile payment service, with its features specifically designed for use on your smartphone or tablet.

Here are a few ways you can check your balance without needing an ATM:

  • Open the Cash App on your device, then tap the Money tab at the bottom of the screen. You’ll see your balance displayed at the top.
  • Log in to your Cash App account on the website. Just like in the app, your balance will be displayed on the page.
  • If you prefer talking to a person, call Cash App customer support at 1-800-969-1940 and ask them to check your balance for you.

Using these methods, I’ve always been able to manage my Cash App funds effectively, even without an ATM.

How to Track Your New Cash App Card?

If you’ve lost your card, Cash App will provide a replacement. Should you wonder about the whereabouts of your new card, there’s a way to track its status. Here’s how:

  • Access your Cash App account.
  • Tap on the profile icon located in the right corner.
  • Scroll and tap on “Support.”
  • Choose “Something Else.”
  • Select “Cash Card.”
  • Scroll to find and tap on “Contact Support.”
  • Opt for “Not About a Transaction.”
  • Initiate a chat.

During the chat, kindly ask whether your card has been sent out. If it has, request an estimated delivery time for your area. The Cash App team should promptly provide the assistance you need.


Losing your Cash App card doesn’t have to be a disaster. With the right steps, such as checking your activity feed, reporting the loss immediately, and using the app’s security features, you can protect your funds and quickly get back on track. 

Whether it’s freezing your account to prevent misuse, setting up transaction notifications, or being cautious about where you use your card, these measures ensure your financial security.

And if you’re ever in doubt about your balance or the status of a new card, Cash App’s support options are there to help. Remember, staying informed and proactive is key to keeping your Cash App card safe and secure.


1. Can I lock my Cash App card temporarily instead of canceling it?

Yes, you can temporarily lock your Cash App card from the app. Go to the Cash Card tab, select your card, and toggle the “Enable Cash Card” option to off. This will temporarily disable your card until you decide to turn it back on.

2. What happens to my pending transactions if I freeze my Cash App account?

If you freeze your Cash App account, pending transactions may still be processed. However, new transactions will not go through until you unfreeze your account.

3. Can I use my Cash App card internationally?

Yes, your Cash App card can be used internationally anywhere Visa is accepted. Be sure to inform Cash App of your travel plans to avoid any disruptions.

4. How long does it take to receive a replacement Cash App card?

It typically takes 5-10 business days to receive your replacement Cash App card in the mail. Ensure your mailing address is updated in the app to avoid delays.

5. How do I update my mailing address in Cash App for a new card?

To update your mailing address, tap the profile icon on your Cash App home screen, select “Personal,” and then you can edit your address information. Make sure your address is current before ordering a new card.

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Meet Jervis Nkash, a seasoned Tech Writer and Blogger with a passion for demystifying complex tech concepts. Through concise and insightful content, he navigates the intricate world of technology, making it accessible for all. Join him on a journey of exploration and discovery in the ever-evolving landscape of tech.

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